Toleno L

The two berth Toleno L van conversion is compact, comfortable and distinctive in looks. Designed for intrepid couples looking for an easy to drive vehicle that will take them wherever their heart desires, and then provide a luxurious base to rest for the next big adventure.

  • 2 Berth
  • 2 Seatbelts
  • 120 BHP (as standard)
Toleno R

Perfectly suited to small, adventure seeking families, or couples with visiting friends, the Toleno R returns for another exciting season. Travel anywhere, rest at ease and explore to your heart’s content in this easy to drive and comfortable compact van conversion.

  • 4 Berth
  • 4 Seatbelts
  • 120 BHP (as standard)
Toleno S

Brand-new for 2020 the two berth compact 6.36m Toleno S van conversion is ready and waiting to embark on romantic weekends breaks, extended tours throughout Europe and journeys along hard to reach British costal roads.

  • 2 Berth
  • 4 Seatbelts
  • 120 BHP (as standard)
Zefiro 675

The ultimate vehicle for large adventurous families, the six berth Zefiro 675 makes an ideal family base. The whole family will feel at ease in the 675, thanks to the comfortable and stylish updated upholstery and dark wood furniture and vinyl flooring.

  • 6 Berth
  • 6 Seatbelts
  • 130 BHP (as standard)
Zefiro 690

Embark on open roads, breath-taking scenery and endless journeys with your nearest and dearest in the Zefiro 690. A fresh look interior means you and your family can be comfortable while relaxing in one of the most stylish motorhomes on the market.

  • 6 Berth
  • 6 Seatbelts
  • 130 BHP (as standard)
Zefiro 685

A popular choice in sporting, travelling families, the Zefiro 685 motorhome sleeps up to five people in a combination of fixed and make up beds. The high rear twin beds make way for an abundance of storage space, so all your favourite sporting equipment is never far from hand when on the road.

  • 4 (5 optional) Berth
  • 4 (5 optional) Seatbelts
  • 130 BHP (as standard)
Zefiro 696

Expert craftsmanship is clear in the spacious design of the Zefiro 696, cleverly using every inch of space. If you’re a family who enjoy the finer things in life, the Zefiro 696 will allow you to travel wherever your heart desires without compromising on luxurious living.

  • 4 (5 optional) Berth
  • 4 (5 optional) Seatbelts
  • 130 BHP (as standard)
Zefiro Sport

The new Zefiro Sport is a guaranteed success among sports fanatics and adventure lovers. Impressive internal storage and a huge garage with a 1.37m tall maxi side door means every piece of sporting equipment can be taken with your wherever you venture.

  • 4 Berth
  • 4 Seatbelts
  • 130 BHP (as standard)
Auto-Roller 746

Whether you’re a large family or just enjoy hosting an evening of entertainment and drinks, the Auto-Roller 746 will fit your criteria. The sophisticated and spacious design of this motorhome suits families and friends alike.

  • 6 Berth
  • 5 (6 @ 3650Kg) Seatbelts
  • 120 BHP (as standard)
Auto-Roller 707

Whether you’re a large family, love to travel with friends or are always welcoming unexpected guests when out exploring, the magnificent seven berth Auto-Roller 707 is your first-choice of motorhome. The impressive design and lavish bed layouts makes for a guaranteed peaceful night’s sleep.

  • 7 Berth
  • 6 (7 @ 3650kg) Seatbelts
  • 120 BHP (as standard)
Auto-Roller 747

Bring family and friends together in the Auto-Roller 747’s masses of relaxation space. Innovative design, solid construction and modern styling combine to deliver an unbelievably sophisticated and well thought out motorhome.

  • 6 Berth
  • 6 Seatbelts
  • 120 BHP (as standard)
T-Line 590

Suited to small families or couples, the T-Line 590 is the smallest in the T-Line range coming in at under 6m. Despite its slight size, the 590 never compromises on luxury features with an expansive specification beyond your imagination.

  • 4 Berth
  • 4 Seatbelts
  • 120 BHP (as standard)
T-Line 740

Delicate upholstery and sumptuous design combine with a practical layout and first class sleeping arrangements in the T-Line 740 to bring a touch of modern urban living to the open road. You’ll have never stepped into such a sanctuary on wheels as the T-Line 740 delivers.

  • 4 Berth
  • 4 Seatbelts
  • 120 BHP (as standard)
T-Line 743

A new addition for 2020, the T-Line 743 boasts a transverse island bed and favourable L-shaped kitchen. This four berth motorhome makes no compromise when it comes to modern and practical living on the road.

  • 4 Berth
  • 4 Seatbelts
  • 120 BHP (as standard)
Pegaso 740

Whether travelling as a couple, with young children or as four adults, the Pegaso 740 A-Class motorhome magnificently delivers space and comfort on all accounts. Choose this Italian motorhome with UK features and a modern interior for life’s journey, no matter where it takes you.

  • 4 Berth
  • 4 Seatbelts
  • 120 BHP (as standard)
Pegaso 745

For spacious day time relaxing areas and sumptuous night time sleeping arrangements, choose the four berth, top of the range Pegaso 745. With the largest bed coming in at an incredible 7ft by 6.1ft, you’ll never want to return home.

  • 4 Berth
  • 4 Seatbelts
  • 120 BHP (as standard)
Pegaso 590

At under 6m in length the Pegaso 590 cleverly combines a nimble drive and compact motorhome with sophisticated and first-class living quarters. Discover the Pegaso 590 and uncover the most affordable new A-Class motorhome on the market.

  • 4 Berth
  • 4 Seatbelts
  • 120 BHP (as standard)
Overview Overview

Information about how to look after your Roller Team motorhome

Inside Roller Team Inside Roller Team

Roller Team are the UK's premier motorhome manufacturer, find out more about us here.

Family Motorhomes Family motorhomes

View our range of family motorhomes.

Design Design & innovation

Look into what makes Roller Team's design the best when it comes to luxury and performance.

Performance Performance

Our latest performance features, tested thoroughly and reaching the highest standards in the industry.

Brochures Brochures & downloads

How to ensure your Roller Team stays in top condition ready for your next adventure.

Warranty Warranty

Protection and cover for your Roller Team.

Events News & events

Find out what events Roller Team will be attending next year via our online calendar.

Introduction

Welcome to Roller Team’s privacy policy.

Roller Team respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data and tell you about your privacy rights and how the law protects you.

This privacy policy is provided in a layered format, so you can click through to the specific areas set out below. Alternatively, you can download a pdf version of the policy here. Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy.

Important information and who we are

Purpose of this privacy policy

This privacy policy aims to give you information on how Auto-Trail collects and processes your personal data, including any data you may provide through this website.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

Controller

Auto-Trail VR Limited, a company registered in England under company number: 3533638, whose registered office is at: Trigano House, Genesis Way, Europarc, Grimsby, North East Lincolnshire, DN37 9TU is the controller and responsible for your personal data (referred to as "Auto-Trail”, "Roller Team", "we", "us" or "our" in this privacy policy).

Auto-Trail is the sole distributor of Roller Team products in the UK and are part of the Trigano Group which is made up of different legal entities. This privacy policy is issued on behalf of the Auto-Trail VR Limited so when we mention Roller Team (or "we", "us" or "our") in this privacy policy, we are referring only to this company as controller of your personal data, which is responsible for processing this data. Auto-Trail VR Limited is the controller for and responsible this website.

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact our data privacy manager using the details set out below.

Contact details

If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager in the following ways:

Full name of legal entity: Auto-Trail VR Limited

Email address: DPO@auto-trail.co.uk

Postal address: Trigano House, Genesis Way, Europarc, Grimsby, North East Lincolnshire, DN37 9TU

Telephone number: 01472 571001

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review. This version was last updated on the date stated at the start of this Policy. Historic versions can be obtained by contacting us.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes title, first name and surname.

  • Contact Data includes home address, email address and telephone numbers.

  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

  • Usage Data includes information about how you use our website, products and services.

  • Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

How is your personal data collected?

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email, social media or otherwise. This includes personal data you provide when you:

    • buy products or services from us

    • create an account on our website;

    • request marketing to be sent to you;

    • enter a competition, promotion or survey; or

    • give us feedback or contact us.

  • Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our Cookie Policy for further details.

  • Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:

    • Technical Data from analytics providers such as Google based outside the EU.

    • Contact, Financial and Transaction Data from providers of technical, payment and delivery services based inside or outside the EU.

    • Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Where we need to comply with a legal obligation.

  • Click here to find out more about the types of lawful basis that we will rely on to process your personal data.

Generally, we do not rely on consent as a legal basis for processing your personal data. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

To register you as a new customer

(a) Identity

(b) Contact

Performance of a contract with you

To process and deliver your order including:

(a) Manage payments, fees and charges

(b) Collect and recover money owed to us

(a) Identity

(b) Contact

(c) Transaction

(d) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to recover debts due to us)

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

To enable you to partake in a prize draw, competition or complete a survey

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

(a) Identity

(b) Contact

(c) Technical

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

(a) Technical

(b) Usage

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

To make suggestions and recommendations to you about goods or services that may be of interest to you

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

(f) Marketing and Communications

Necessary for our legitimate interests (to develop our products/services and grow our business)

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You can change your marketing preferences (including opting out of marketing messages from us) at any time – see the section entitled Opting Out below

Promotional offers from us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing.

Third-party marketing

We will not share your personal data with any third party for their own marketing purposes. We may however pass your personal data to third party marketing companies for them to market our goods and services to you.

Opting out

You can ask us to stop sending you marketing messages at any time or update your marketing preferences by following the opt-out links on any marketing message sent to you, by contacting us at DPO@auto-trail.co.uk any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchased, service experience or other transactions.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookies Policy

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Disclosures of your personal data

We may share your personal data with the parties set out below for the purposes set out in the table Purposes for which we will use your personal data above.

  • Internal Third Parties as set out in the Glossary.

  • External Third Parties as set out in the Glossary.

  • Specific third parties listed in the table Purposes for which we will use your personal data above.

  • Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

International transfers

We do not transfer your personal data outside the European Economic Area (EEA).

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data: see your legal rights below for further information.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Glossary

Lawful basis

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

Third parties

Internal Third Parties

Other companies in the Auto-Trail Group acting as joint controllers or processors and who are based in the EU and provide IT and system administration services and undertake leadership reporting.

External Third Parties

  • Service providers acting as processors based in the EEA who provide IT and system administration services.

  • Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services.

  • HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.

Your legal rights

You have the right to:

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

  • If you want us to establish the data's accuracy.

  • Where our use of the data is unlawful but you do not want us to erase it.

  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.

  • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

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